NODUS Pearl

We want you to feel confident with your Ecuva purchase. If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and clear photos. We will review the issue and offer a replacement, exchange, or refund when applicable.

For general returns, please contact us within 7 days of delivery. Items must be unused, in their original condition, and returned with the original packaging. Return shipping costs are the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Refunds are issued to the original payment method after the returned item has been received and inspected. Original shipping fees are non-refundable.

We ship across Canada using Canada Post. Standard shipping is C$9.99, with an estimated delivery time of 3–5 business days after your order is prepared.

Orders over C$80 qualify for free standard shipping.

Same-day local delivery may be available for eligible addresses at checkout. All products are carefully packed before delivery.